Data Deletion Request

Last Updated: January 2026

1. Data Collection Disclosure

Our application does not collect personal identifiable information (PII). We prioritize your privacy and do not require account registration to access any content within the application.

To improve user experience and optimize our services, we utilize official Google SDKs (Firebase and AdMob). These SDKs may collect anonymous usage data, such as feature interactions, application progress, and ad performance metrics. This data is used solely for statistical analysis and does not include your name, email, or contact details.

2. Your Data Rights & Deletion

A. Self-Service Reset

All application-level identifiers (such as Firebase Installation IDs) are randomly generated during the first launch and are strictly NOT hardware-bound. You can de-associate your device from these records at any time by clearing the application's cache/data in your system settings or by uninstalling the app.

Regarding the system-level Advertising ID (AD_ID): This identifier is managed by Google Play Services and is also not tied to your permanent hardware serials. You can manually reset or delete your AD_ID at any time through your Android device settings: Settings > Google > Ads > Reset/Delete Advertising ID. Doing so will prevent third-party SDKs from linking your previous activities to your current device profile.

B. Manual Deletion Request

To request a manual deletion of data associated with your previous temporary IDs in our backend, please contact us via email:

support@tappole.com

To help us identify your anonymous records, please include the following information in your request:

We will utilize this metadata to attempt to identify your associated internal IDs. If no match is found, it indicates that the temporary records may have already been deleted per standard data retention policies. If a match is identified, we will proceed to request the relevant support teams at Firebase and AdMob to execute the deletion of all associated records. Please note that as these data reside on third-party platforms, final confirmation of deletion is subject to their respective service protocols.

3. Third-Party Services

This app uses services provided by Google LLC. We encourage you to review their privacy policies: